It has never been more important for marketers for small and midsize businesses to be one step ahead of consumer trends. As we finally bid farewell to the pandemic, a potential recession hangs over the globe threatening to bring more worry and monetary pressures to consumers. 

That is why we surveyed over 6,000 global consumers — to learn what they expect from the businesses they engage with. The breadth of data, combined with advice and supporting content will empower small to midsize business marketers to deliver relationship marketing strategies that foster long-lasting connections with its customers. 

In these times of uncertainty, brands need to be able to cut through the noise to reach consumers — this report is a must for any forward-thinking SMB marketer.